If you enjoy playing casino games and placing sports bets at 4rabet, one day you might need to contact customer support. Normally, the platform operates without a hitch and problems are extremely rare. However, newbies might have questions about the functionality of the project. From this article, you will get to know how to reach the support team and how professional it is.
How to contact 4rabet?
To find the page with the 4rabet contacts, do the following.
- Push the Help button in the top horizontal menu (it is the far-right one)
- On a new page, push the Contact Us button (it is the lowest one in the left column)
There will be no fill-in form where you could leave your queries but you will find a phone number and two email addresses that you can use. These contact methods will be discussed in detail in the further passages of this article.
The design of the Contact Us page is a bit primitive. There are no pictures there and the information is not structured attractively. You just read grey letters and numbers against a black background.
The quickest way to solve your issue is to use live chat. The button is located in the right lower corner of the site. When you press it, a bot will greet you by saying: “Hello sir. How can I help you?”. You type your message, press Enter and wait for the answer. In the chat, you can add emojis and attach files to your messages. The system will save the history of all your conversations. To reach it, click the icon with three horizontal lines in the left-top corner of the chat.
Customers can send their queries to firstname.lastname@example.org. In their messages, they need to indicate their names and account numbers.
4rabet got its license in Curacao. If you think that the platform violates the law or is cheating on its customers, you can write about it to email@example.com. But please do not use this address if you want to talk about small bugs on the 4rabet site or other minor issues. In general, 4rabet is an excellent and credible project, so its customers hardly have reasons to complain about it.
In the footer of the 4rabet site, you will find links to the official accounts of this project on Instagram and Telegram.
The 4rabet Telegram channel counts over 10,000 subscribers. It is not a chat so gamblers cannot talk there. But they can send their queries to the 4rabet bot — its name is indicated in the description of the channel.
The 4rabet Instagram has over 11,000 followers. Just as in Telegram, the support team is ready to process customers’ queries 24/7.
The only phone number that is mentioned on the site is +918071279530. Clients are supposed to call it. The team of the project does not share its number for WhatsApp or any other messenger where you could send a text. Plus, in the left lower corner of the site, there is a blue button for online calls.
How long do I have to wait for an answer?
It depends on how busy the team of the project is at the moment when you try to contact them. If you send a message in the live chat, you might get an answer in less than 1 minute. This answer will contain a link to the article that you should read to find the necessary information. If you need to discuss your issue with a live operator in the chat, by phone or by mail, you might need to wait a bit longer.
The quality of the 4rabet support is usually very good. The moderators of this casino are friendly, polite and competent. They have vast expertise, they speak English and they are always ready to help.